Product/Service Categories
Digital Products
For digital products such as eBooks. a refund may be requested within 7 days of purchase, provided the product has not been accessed or downloaded. Once the product has been accessed, no refund will be issued.
Consulting Services
If a consulting service has been booked but not yet delivered, a full refund can be requested within 7 days of the booking. Once the service has commenced, a partial refund may be considered based on the amount of service provided. No refund will be issued after the completion of the service.
Refund Process
Requesting a Refund
To initiate a refund, clients must submit a written request to info@mysticalpublishers.com within the specified time frame for each product/service. The request should include the reason for the refund and any relevant documentation.
Refund Evaluation
Once a refund request is received, our team will review the case to determine eligibility based on the terms outlined in this policy. We will assess the progress made or the condition of the returned item to calculate any applicable refund.
Third-Party Sharing
In rare cases, Mystical Publishers may share user information with third parties to enhance or maintain the quality of our services. This sharing is strictly governed by contracts between Mystical Publishers and the third party, and no further use or dissemination of your data is permitted.
Refund Notification
MClients will be notified of our decision within [X days] of the refund request. If approved, the refund amount and process details will be communicated.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The client has accessed or downloaded a digital product.
- The service has been fully delivered or completed.
- Physical products are returned damaged or incomplete.
- The client changes their mind or alters the project scope after initiation.
Payment Processing
Approved refunds will be processed within 7 days of the client's acceptance of the refund terms. Refunds will be issued using the original payment method unless otherwise agreed upon.
Policy Modifications
Mystical Publishers reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website or notifying the clients.
By engaging with Mystical Publishers, clients acknowledge and agree to the terms outlined in this refund policy. If you have any questions or concerns, please contact us at info@mysticalpublishers.com
Our Portfolio
Essential FAQs for Aspiring Authors
Frequently Asked Questions about Publishing
Formatting a book is important for several reasons: it enhances readability, ensures a professional appearance, and meets publishing standards. Depending on the complexity of the book and the formatting style required, it can take anywhere from a few hours to several days to complete.
After formatting, the book is proofread for any errors, then a cover is designed to reflect the content. A final review checks the interior and cover, and an ISBN is obtained if needed. Once published, marketing helps reach the target audience, and distribution ensures availability in stores, online, or libraries.
Maximum, it takes 48 to 72 hours for a book to be reviewed and go live; then it is ready for sale and printing.
Yes, many authors choose to publish in both formats. Platforms like Amazon Direct Publishing offer options for eBooks, paperbacks, and even audiobooks, allowing for a broader audience reach.
You have complete control over setting the retail price of your book, so you are free to charge as little or as much as you like. We guide you on this aspect as part of our publishing service.
Utilize author marketing services, create a website, engage on social media, and use targeted ads. Additionally, promoting your book on Amazon, Barnes and Noble publishing, and through book reviews can boost visibility.
Your Book, Your Way
Call Us for Complete Publishing Solutions
Need help with publishing a book or creating a stunning audiobook? We offer everything from digital illustrations to marketing strategies that ensure your book reaches its audience. Call now and start working with a Mystical Publishers that puts your needs first.
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